جميع الطلبات تخضع لتوفر المنتج. في حال نفاد المخزون، وهو أمر نادر الحدوث، سنقوم بإبلاغكم فوراً لترتيب حل بديل أو استرداد المبلغ. All orders are subject to product availability. In the unlikely event that an item is out of stock, we will notify you promptly to arrange an alternative solution or issue a refund.
Shipping Policy Shipping Policy
نحرص في بهجة على توفير تجربة تسوق سلسة وسريعة، مع توضيح جميع تفاصيل التوصيل لضمان تجربة مريحة لكم. At Bahaja, we strive to provide a smooth and fast shopping experience while keeping all delivery details clear to ensure a convenient experience for you.
بهجة
BAHAJA
تحرص شركة بهجة على أن توفّر لكم تجربة تسوق سلسة ومريحة. تجدون أدناه تفاصيل سياسة الشحن الخاصة بنا لمساعدتكم على فهم عملية التوصيل لدينا. Bahaja is committed to providing you with a smooth and convenient shopping experience. Below you will find our shipping policy details to help you understand our delivery process.
01
DELIVERY
الجدول الزمني التقديري للتسليم Estimated Delivery Timeline
معالجة الطلبات Order Processing
تتم معالجة جميع الطلبات في غضون يومين عمل، باستثناء أيام الجمع والعطلات الرسمية. All orders are processed within 2 business days, excluding Fridays and official holidays.
وقت انتهاء الطلب Order Cut-Off Time
12:00
ظهراً
PM
هو وقت انتهاء استقبال الطلبات للمعالجة. This is the cut-off time for receiving orders for processing.
وقت التسليم Delivery Time
2 – 4
أيام عمل
Business Days
بعد الانتهاء من معالجة الطلب. After the order has been processed.
02
ORDER TRACKING
تتبع الطلبات Order Tracking
بمجرد إرسال طلبك، ستتلقى تأكيدًا عبر البريد الإلكتروني. Once your order has been shipped, you will receive a confirmation by email.
03
SHIPPING FEES
رسوم التوصيل Shipping Fees
رسوم التوصيل
Delivery Fee
2
KWD
لكل فاتورة. Per invoice.
التوصيل المجاني
Free Delivery
مجاني
FREE
للطلبات بقيمة 20 د.ك وما فوق. For orders of 20 KWD or more.
04
AVAILABILITY
توفر المنتج Product Availability
05
PAYMENT
خيارات الدفع Payment Options
المدفوعات عبر الإنترنت Online Payments
قد تتوفر أيضًا خيارات دفع آمنة عبر الإنترنت عند الدفع. Secure online payment options may also be available at checkout.
الدفع عند الاستلام Cash on Delivery
متاح لجميع الطلبات داخل الكويت. Available for all orders within Kuwait.
06
SUPPORT
البضائع التالفة أو المفقودة Damaged or Lost Orders
إذا وصل طلبك تالفًا أو لم يصل في الوقت المتوقع للتسليم، فيُرجى الاتصال بنا على الفور للحصول على المساعدة. If your order arrives damaged or does not arrive within the expected delivery time, please contact us immediately for assistance.
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.
Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Information page for more details.
You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.
We provide detailed size charts for each product to help you find the perfect fit. Please refer to the size chart on the product page to ensure you choose the right size.
We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.
Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process.
Care instructions can usually be found on the product’s care label or on the product page itself. We recommend following the provided guidelines to ensure the longevity and quality of your items.
Yes, we offer online ordering with shipping options available. Contact us for more information.
Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest fashion trends. You can sign up at the bottom of our homepage.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.
Any questions or concerns you'd like to ask?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus lacinia odio vitae vestibulum. Curabitur id risus nec eros efficitur facilisis. Duis interdum dui et felis vehicula, eget scelerisque mi iaculis.
Important Pages
Our Categories
Our Categories
© 2026 All rights reserved. Designed by Sonaa El Media
